Are you good at your job? How do you know if you are or not? People are darn vocal these days, so if you are not good at what you do, you are probably going to hear about it.
The hospitality industry used to have obvious tells if workers were great - tips. But with money tight this past couple of years, patrons may tip minimally even if the service is great. If someone loves their job, truly, then I think they will appear good at their job, and if someone is great at their job, they probably love what they do. There are talented people out there and some of them may have come by it naturally, but others have learned over a long period of time how to be great at something.
We all love getting a service from someone who is talented, who loves their job, seems happy, and has developed an exceptional skill. That may be a hard combination to find in workers, but it’s truly a wonderful experience when we do find it.
Some people work in the most chaotic of situations but are able to succeed in an organized chaos because they are so good at what they do. These people find solutions and come up with brilliant ideas because they are so good at their jobs and care so much about the work and who they are serving. Some people inject humour into their workplace, which makes it seem as though they really enjoy their work and have found purpose in bringing smiles to their coworkers and patrons faces.
Can we become great at our jobs? Sure, over time and with a passionate desire to become great. Too many people just want to be; to earn a paycheck and not strive for being great at what they do. But, for those who want to train, to grow, and to inspire, they will ultimately be happier people who will bring joy to those around them. It doesn't matter if the job is as a coffee bar host or CEO, the attitude, personality, and effort to be the best will shine through.
For those who are not great at their jobs, or worse, don't care enough to be great, they need to find something else to do. And for those trying to do a great job, congratulations, you make the world a better place for all of us.
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